Send messages to groups, families or members
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This article is for the Classic admin system. If your club uses the new admin platform, see the "Admins – new platform" section.
In Abler, admins have powerful tools for communicating with members—directly through the platform. Messages can only be sent within Abler, and they appear in the Abler app for users (players, guardians, and/or staff).
When is it best to use messages:
- Private messages to parents or guardians of participants
- Follow-up on registrations for tournaments, competitions, or matches
- Group messages to a specific group within a team or age category
- Communication with a specific team around matches
- Messages that require quick responses
Multiple groups at once
A specific group
A specific subgroup within a group
A specific service option
An individual member
An entire family (e.g. the member and their guardians)
A group of coaches
An individual coach
Note: Messages do not go out via email or SMS—they are shown only inside the Abler app.
Click on Groups in the left-hand menu.
Use the checkboxes to select multiple groups you want to message.
Click on the “Other” button in the top right corner.
Choose “Send message” from the dropdown.
Click on Groups in the left-hand menu.
Select the group you want to message.
Click on the “Other” button in the top right corner.
Choose “Send message” from the dropdown.
Click on Groups in the left-hand menu.
Click on the group.
Click on the “Other” button in the top right corner.
Choose “Send message” from the dropdown.
Click on service overview in the left-hand menu.
Click on the service.
Click on the “three dots” next to the service option on the right hand side.
Choose “Send message” from the dropdown.
Use the search bar at the top of the screen to find the member/coach by name.
Once their name appears, click on the three dots (•••) next to their name
Choose either:
“Send message” to message the member
“Send message to family” to message the member and their connected guardians
Click on the staff tab in the left-hand menu.
Click on the three dots above next to "Staff".
Choose “Send message” from the dropdown.
This lets you send a message that will reach all members of the selected groups in the Abler app.