The communication guide outlines who can message whom within different group settings. This helps ensure that communication flows appropriately between staff, members, and guardians.
Staff
This section shows how staff members can communicate depending on whether the group is open or closed.
Open group:
In open age groups, communication is more flexible.
Shows which staff roles can send direct messages to other staff members.
Shows who staff can message based on the player’s age and guardian setup.
Staff roles that can send group messages to other staff groups.
Indicates whether staff can send group messages to players and/or guardians.
Permissions for posting and reacting to wall posts within the group.
Closed age group:
In closed age groups, communication settings are more restricted. The image below explains the limitations.
Members and Guardians
This section explains how members and their guardians can communicate with others based on the group setting.
Shows which staff, members and guardians can message directly.
Shows if members and guardians can send group messages to staff.
Indicates if members or guardians can message others in the same group.
Permissions to post on or react to wall posts.
Open age group:
Members and guardians may have more visibility and contact options.
Closed age group:
In private groups, communication is limited to ensure privacy.