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Refunding a Payable Event

If a member has paid for an event and requires a refund, follow these steps:

  1. Go to the event in the app or web platform.

  2. Navigate to the Payments section and find the member who needs a refund.

  3. Open the invoice, click the three dots, and select "Refund".

  4. Enter the refund amount and confirm the transaction.

  5. The refund will be processed, and the member will receive a notification.



Note: The payment will be refunded in two days, and the payer will receive a notification on their phone when the reimbursement is processed.

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